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Last updated: 28 July 2026

At Valeria's Bike Accessories (hereinafter, “we”) we are committed to protecting the privacy of people who visit and purchase from our website https://valeriasbikeaccessories.com/. This policy explains which personal data we collect, for what purposes, the legal basis for processing, how we retain it and the rights available to you.

Controller: Valeria's Bike Accessories — [full address] — Email: [email] — Tel: [phone] — Tax ID: [NIF/CIF].

Data we process: identification data, contact data, payment data (via payment gateway), order and billing data, browsing data and cookies, and communications.

Purposes and legal bases: order management (performance of a contract), billing (legal obligation), customer service (performance of a contract/legitimate interest), marketing (consent), analytics and security (legitimate interest or consent depending on the cookie).

Retention: data are retained as long as necessary for the purpose and in accordance with applicable legal retention periods.

Recipients: logistics providers, payment gateways, hosting, email and analytics platforms; all subject to contractual safeguards. If transfers outside the EEA occur, the necessary legal measures will be adopted.

Security: we apply technical and organizational measures to protect your data, including TLS encryption and access controls.

Your rights: access, rectification, erasure, restriction, objection, portability and withdrawal of consent. To exercise them, write to [email] or send a letter to [address], attaching a copy of your national ID. You may also file a complaint with the Spanish Data Protection Agency (AEPD).

Cookies: we use first‑party and third‑party cookies; you can manage your preferences in the cookie banner.

Contact: For privacy questions, write to [email].

Changes: we will update this policy as necessary and publish the date of the latest revision.

PROCESSING OF DATA IN EXERCISE OF THE RIGHT OF WITHDRAWAL

When you exercise your right of withdrawal via the button "Withdraw from the contract here", Valerias Bike Accessories processes the following data:

  • Order and customer identifiers (name, email, reference).

  • Exact date and time of the request submission.

  • IP address from which it was made.

  • Browser identifier (user‑agent).

Legal basis: compliance with a legal obligation (Art. 6(1)(c) GDPR) in relation to Arts. 71 and 76 of Royal Legislative Decree 1/2007 and Article 11 bis of Directive (EU) 2023/2673.

Purpose: to evidence receipt and traceability of your request, to process the refund within the legal period of 14 days and to handle any potential claims.

Retention: 5 years from the termination of the contract, unless a longer period applies under tax or procedural law.

Recipients: not disclosed to third parties except where required by law.

Rights: you may exercise access, rectification, erasure, objection, restriction and portability by writing to info@valeriasbikeaccessories.com. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).